Find out what's actually happening in your billing
I review your revenue cycle directly, tell you what needs attention and in what order, and walk you through it live.
One-time. Fully credited toward the 30-day biller onboarding program if you enroll within 30 days, where the audit is included.
What you receive
Findings
What I found in your revenue cycle and why it matters, in plain language, not billing jargon.
Prioritized action plan
Not forty things to fix. What needs attention first, second, and third, in the order I'd tackle them.
Review session
A live walkthrough where I take you through everything and answer your questions.
What your findings look like
Your billing processes, checked against what a well-run revenue cycle should have in place.
| System | Status | Priority |
|---|---|---|
| Doctor-side routing | Aligned | — |
| Point-of-service collection | Aligned | — |
| Eligibility lead time | Partial | Medium |
| Denial escalation | Gap | High |
| Payment posting cadence | Gap | Medium |
| Write-off authority | Partial | Medium |
- Implement a denial escalation ladder.
- Establish daily deposit reconciliation.
- Move eligibility verification ahead of the visit.
Sample system shown, anonymized. Statuses show whether each billing control is clearly defined and documented. Continuity is scored separately, so a process can work well today and still be a single point of failure.
How it works
- Intake callWe talk through what prompted this, what you're seeing, and what you suspect. About 30 minutes.
- Access and agreementsWe sign a Business Associate Agreement, and you set me up with a read-only user account in your system under my own name.
- I reviewI go through your reports, aging, denials, posting, and workflows, and figure out what's actually happening.
- Findings and action planI write up what I found and what to do about it, in priority order.
- Review sessionWe walk through all of it together. Everything is yours to keep.
How I work with your data
To review your revenue cycle properly, I need to see it. Here's exactly what that involves, and what it never does.
- A signed Business Associate Agreement before I access anything.
- Read-only access under my own named user account. I can see; I can't change anything.
- No shared staff logins, and no passwords belonging to your team.
- No access to bank accounts, merchant accounts, or your money.
- Access ends when the audit does.
Who this is for
A good fit if
- Something feels off in your billing and you can't name it
- Collections changed and nobody can explain why
- Important billing knowledge depends on one or two people
- You're about to hire or train a biller and want a clear starting point
Not the right fit if
- You want ongoing billing done for you
- You want software rather than a clear plan
- You're not willing to grant read-only access to your system
Built by an optometrist who runs a practice, too
I'm Dr. Kamri Best, a practicing optometrist and co-owner of an independent practice. I oversee billing in my own practice on RevolutionEHR, so I know the daily work firsthand: posting, denials, follow-up, and everything that slips when nobody owns it.
20/20 Revenue Solutions isn't a billing company. I don't take over your billing or earn a percentage of your collections. I help independent optometry practices build billing skill and systems they keep.
Start with a short call
We'll talk through what you're seeing and whether an audit, or the full onboarding program, is the right fit. If neither is, I'll tell you.
Book a call →