Your new biller, productive in RevolutionEHR in 30 days
A billing audit, then four weeks of live coaching inside your own system, using your own claims. Taught by an optometrist who oversees billing in her own practice.
Billing audit included. One flat fee, never a percentage of your collections.
Why this exists
A new biller usually learns by trial and error. Payments sit unposted, denials pile up, and the owner ends up covering the gaps. Generic billing courses teach codes and claim forms, but not how to actually run the daily work in your system. This program teaches the routine, in RevolutionEHR, on your real accounts.
How the 30 days work
- Billing auditWe sign a BAA and you set me up with my own login. I review your A/R aging, unposted payments, open denials, and current workflow. The findings set your baseline and shape what we focus on.
- Week 1Foundations and the daily routineHow a claim moves from exam to payment, vision plans vs. medical insurance, daily charge review, clean claim submission, and rejections vs. denials.your biller runs the daily routine on their own.
- Week 2Payment postingInsurance payments and EOBs, adjustments, patient balances, and matching posted payments to deposits.posting is current, with no backlog.
- Week 3Denials and rejectionsThe most common optometry denials and how to fix them, working the denial list, appeals, and when to escalate. We use your own open denials as practice cases.a working denial routine and a shrinking backlog.
- Week 4A/R and reportingA/R aging and follow-up, patient statements, month-end close, and a one-page monthly report for the owner.a skills check and a before-and-after report.
What's included
Billing audit
Findings and a prioritized action plan for your practice, before training starts.
Four live sessions
60 to 90 minutes each, by screen-share in your RevolutionEHR system.
Billing playbook and checklists
Written daily, weekly, and monthly routines your biller keeps after the program.
30 days of Q&A
Message-based answers between sessions, so your biller doesn't get stuck.
At day 30, you get a before-and-after report measuring your A/R, unposted payments, and open denials against the audit's findings.
After day 30
Optional monthly support: help with hard denials and appeals, answers as billing questions come up, and a monthly review of your billing numbers with a short report for the owner. Month to month, cancel anytime.
How I work with your data
To audit your billing and coach your biller, I need to see your system. Here's exactly what that involves.
- A signed Business Associate Agreement before I access anything.
- My own named user account in your system. No shared logins, and no passwords belonging to your team.
- During training, your biller does the work while I coach by screen-share.
- No access to bank accounts, merchant accounts, or your money.
- Access ends when our work together does.
Who this is for
A good fit if
- You're hiring a biller or just hired one
- Your biller is new to RevolutionEHR or to optometry
- Payments, denials, or A/R are falling behind
- You want billing skill that stays in your practice
Not the right fit if
- Your practice isn't on RevolutionEHR
- You want someone to do your billing for you
- Your biller can't set aside time for the sessions
Built by an optometrist who runs a practice, too
I'm Dr. Kamri Best, a practicing optometrist and co-owner of an independent practice. I oversee billing in my own practice on RevolutionEHR, so I know the daily work firsthand: posting, denials, follow-up, and everything that slips when nobody owns it.
20/20 Revenue Solutions isn't a billing company. I don't take over your billing or earn a percentage of your collections. I help independent optometry practices build billing skill and systems they keep.
Talk through your billing first
Book a short call. We'll go over where your billing stands and whether this program is the right fit. If it isn't, I'll tell you.
Book a call →